Terms & Conditions

  1. All sales are final. RiverLink Ferry is not responsible for tickets obtained from unauthorized sources which may not be valid. Seating is on a first come, first served basis. All persons under the age of 18 must be accompanied by an adult.If you need to make changes to your order, visit our website at www.riverlinkferry.com to login and edit your reservation.
  2. All payments are FINAL and NON-REFUNDABLE.
  3. All guests must have the appropriate number of tickets and be ready 20 minutes prior to their scheduled departure.
  4. RiverLink Ferry is UNABLE to compensate or reschedule any guests who miss their departure times due to traffic or any other circumstance.
  5. Tickets are valid for all posted departure times during the operating season they’re purchased for on a first-come-first-serve basis based on availability/capacity.
  6. During extended Concert/Event service, only Concert/Event service tickets will be accepted.
  7. Any discounts or coupons must be mentioned at the time of payment.
  8. By riding the RiverLink Ferry, you agree that we may take photographs or video of the cruise on which you are sailing or for the event you are attending, and we may use those photographs or video on our website and for other promotional purposes.
  9. RiverLink Ferry reserves the right to refuse service or remove guests from a vessel, event or premises at any time if determined, in RiverLink Ferry’s sole discretion, to be necessary (1) for appropriate safety reasons, (2) if a guest causes discomfort, inconvenience, or annoyance to other guests, crew members or agents, or (3) if a guest’s behavior is deemed to threaten the safety, good order or discipline.
  10. For the safety of RiverLink Ferry’s crew and guests, all persons, purses, handbags, and backpacks are subject to search before boarding the vessel. RiverLink Ferry reserves the right to not allow any bag, parcel or other item and to deal with any unattended object, bag, backpack, or luggage in such way as RiverLink Ferry considers appropriate.
  11. The use of illegal or controlled substances, including smoking marijuana, is not permitted at any time. The smoking of tobacco, e-cigarettes or other products the produce a vapor or smoke is not permitted onboard.
  12. Limitation on Liability. (a) IN THE EVENT YOU ARE INJURED, BECOME ILL, OR DIE, OR YOUR PROPERTY IS LOST OR DAMAGED, RIVERLINK FERRY WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES UNLESS THE OCCURRENCE WAS DUE TO RIVERLINK FERRY’S NEGLIGENCE OR WILLFUL FAULT. RIVERLINK FERRY DISCLAIMS LIABILITY TO YOU UNDER ANY CIRCUMSTANCES FOR INFLICTION OF EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY WHICH WAS NOT: :info THE RESULT OF PHYSICAL INJURY TO YOU CAUSED BY THE NEGLIGENCE OR FAULT OF A CREWMEMBER OR THE MANAGER, AGENT, MASTER, OWNER OR OPERATOR OF THE SHIP; (ii) THE RESULT OF YOU HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, AND SUCH RISK WAS CAUSED BY THE NEGLIGENCE OR FAULT OF A CREWMEMBER OR THE MANAGER, AGENT, MASTER, OWNER OR OPERATOR OF THE SHIP; OR (iii) INTENTIONALLY INFLICTED BY A CREWMEMBER OR THE MANAGER, AGENT, MASTER, OWNER OR OPERATOR OF THE SHIP. IN NO EVENT WILL RIVERLINK FERRY BE LIABLE TO YOU FOR CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. (b) RIVERLINK FERRY ASSUMES NO LIABILITY IN RESPECT OF THE ACTS OR OMISSIONS OF ANY THIRD PARTY. IN ADDITION TO THE LIMITATIONS OF, AND EXEMPTIONS FROM, LIABILITY GRANTED UNDER THE AGREEMENT, RIVERLINK FERRY ALSO RETAINS ANY AND ALL LIMITATIONS OF, AND EXEMPTIONS FROM, LIABILITY ACCORDED TO SHIP OWNERS AND TOUR OPERATORS BY STATUTE OR RULE OF LAW INCLUDING, WITHOUT LIMITATION, THOSE PROVIDED FOR IN 46 UNITED STATES CODE APP. SECTIONS 30501 30511, WHICH ARE UNITED STATES STATUTES LIMITING THE LIABILITY OF VESSEL OWNERS. (c) TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING 46 UNITED STATES CODE APP. SECTIONS 30501-30511, YOU, ON BEHALF OF YOURSELF AND ANY AND ALL OF YOUR HEIRS, SUCCESSORS AND ASSIGNS, COVENANT NOT TO SUE OR TO INSTITUTE OR CAUSE TO BE INSTITUTED ANY KINDS OF CLAIM OR ACTION IN ANY FOREIGN, FEDERAL, STATE OR LOCAL AGENCY OR COURT AGAINST US ARISING OUT OF, IN THE COURSE OF, FROM OR ATTRIBUTABLE TO THE CRUISE OR THE AGREEMENT.
  13. Time Limits for Noticing Claims and Filing and Service of Lawsuits. (a) IN ANY CASE GOVERNED BY 46 UNITED STATES CODE SECTION 30508, WHICH IS A UNITED STATES STATUE THAT PERMITS ANY SHIP OWNER TO LIMIT THE TIME DURING WHICH A PASSENGER MAY FILE A CLAIM OR COMMENCE SUIT AGAINST A SHIP OWNER, YOU MAY NOT MAINTAIN A LAWSUIT AGAINST RIVERLINK FERRY OR THE SHIP FOR LOSS OF LIFE OR BODILY INJURY UNLESS WRITTEN NOTICE OF THE CLAIM IS DELIVERED TO RIVERLINK FERRY NOT LATER THAN SIX (6) MONTHS AFTER THE DAY OF DEATH OR INJURY, THE LAWSUIT IS COMMENCED NOT LATER THAN ONE (1) YEAR AFTER THE DAY OF DEATH OR INJURY, AND VALID SERVICE OF THE LAWSUIT ON RIVERLINK FERRY IS MADE WITHIN THIRTY (30) DAYS FOLLOWING THE EXPIRATION OF THAT ONE (1) YEAR PERIOD. (b) FOR ALL OTHER CLAIMS, INCLUDING BUT NOT LIMITED TO CLAIMS FOR LOSS OR DAMAGE TO PROPERTY, BREACH OF AGREEMENT, ILLNESS OR DEATH OR INJURY, NOT GOVERNED BY 46 UNITED STATES CODE SECTION 183b, YOU MAY NOT MAINTAIN A LAWSUIT AGAINST RIVERLINK FERRY OR THE SHIP, NOR WILL WE OR THE SHIP BE LIABLE THEREFORE, UNLESS WE ARE PROVIDED WITH WRITTEN NOTICE OF CLAIM WITHIN THIRTY (30) DAYS AFTER CONCLUSION OF THE CRUISE, THE LAWSUIT FOR SUCH CLAIM IS COMMENCED NOT LATER THAN ONE (1) YEAR AFTER CONCLUSION OF THE CRUISE, AND VALID SERVICE OF THE LAWSUIT ON RIVERLINK FERRY IS MADE WITHIN THIRTY (30) DAYS FOLLOWING THE EXPIRATION OF THAT ONE (1) YEAR PERIOD. IN THE CASE OF A CLAIM BY OR ON BEHALF OF A MINOR OR LEGALLY INCOMPETENT PERSON, THE TIME PERIODS DESCRIBED ABOVE SHALL BEGIN TO RUN ON THE EARLIER OF: :info DATE OF APPOINTMENT OF A LEGAL REPRESENTATIVE FOR THE MINOR OR LEGALLY INCOMPETENT PERSON, OR THEIR ESTATE (AS THE CASE MAY BE); OR (ii) THREE (3) YEARS AFTER THE DAY OF DEATH, INJURY OR DAMAGE, AS APPLICABLE.
  14. These terms and conditions are subject to change at any time without notice.

 

For questions or concerns regarding this confirmation or your reservation, please contact our Guest Services department at 1-856-954-LINK (5465), during regular business hours, or email us at [email protected] We look forward to welcoming you aboard!